Glad to find this forum and after some lurking I've joined up officially. I have a question and I'm wondering if anyone has advice.
Last Thursday I took my 2011 elantra touring in to the dealer because there was a rattling noise coming from the back right door that sounded like it was loose and about to fly open. They had the car Thursday, Friday, over the weekend and today (Monday) but they can't cure the problem. They did replace the rear strut on the right side but that hasn't fixed the sound issue. They want to charge me for the strut and the labor and if I would like them to keep looking for what might be the problem, they want 300 more dollars in labor. Just doesn't feel right what they're doing. It's like they're running out the clock, charging me more money because they can't find the problem that they said they'd fix. Anybody ekes have a similar issue with a rattling noise from the right rear of their car? Frustrating that I'm taking my car back exactly the sane as it was, out hundreds of dollars with no resolution and no confidence in going back there ever again. Also haven't got a clue what to do about it next.
Last Thursday I took my 2011 elantra touring in to the dealer because there was a rattling noise coming from the back right door that sounded like it was loose and about to fly open. They had the car Thursday, Friday, over the weekend and today (Monday) but they can't cure the problem. They did replace the rear strut on the right side but that hasn't fixed the sound issue. They want to charge me for the strut and the labor and if I would like them to keep looking for what might be the problem, they want 300 more dollars in labor. Just doesn't feel right what they're doing. It's like they're running out the clock, charging me more money because they can't find the problem that they said they'd fix. Anybody ekes have a similar issue with a rattling noise from the right rear of their car? Frustrating that I'm taking my car back exactly the sane as it was, out hundreds of dollars with no resolution and no confidence in going back there ever again. Also haven't got a clue what to do about it next.