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Dealer scratches my new SFS

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I keep my cars for a long time and I do as much of the regular maintenance and repairs that I can. I receive a lot of grief from my wife when some of my repairs take longer than I expected. Her family always took their car to the dealer for any repairs, unlike my family who didn't.

We bought a new SFS two months ago and they gave us the first oil change, car washes, etc. She's driving to Oklahoma from Ohio with her sister this weekend and wanted her car checked out and the oil needed to be changed. I dropped it off yesterday and they informed me of the door latches replacement campaign, (news to me) so they had it for several hours.

I pick it up and it looks like they side swipped another car or the wall. Drivers side rear bumper cover, from the front of the rear wheel to the end all scrapped up. 2,703 miles and it's been violated. Pretty ticked, I know it's fixed able and not really a big deal, but it just sucks. It's my wife's car and she's really pissed..... All I could say was, "This is why I do my own oil changes!"

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